Terms & Conditions

By downloading, installing, or using the SparkyCert mobile application ("the app", "the service"), you agree to be bound by these Terms & Conditions. If you do not agree, do not use the app.

SparkyCert is intended for use by licensed electrical contractors in New South Wales, Australia. You must hold a valid NSW supervisor licence to use the lodgement features.

SparkyCert provides a mobile application that assists licensed electricians in preparing and lodging Certificates of Compliance for Electrical Work (CCEWs) with the NSW eCert system operated by the Building Commission NSW.

SparkyCert is a convenience tool and does not provide legal, regulatory, or professional advice. You are responsible for ensuring all information submitted is accurate and compliant with applicable NSW laws and regulations.

You agree that you will:

• →Only use SparkyCert if you hold a valid NSW electrical supervisor licence
• →Ensure all information entered is accurate and complete
• →Not use the app to lodge false or misleading certificates
• →Keep your login credentials secure and not share your account
• →Comply with all applicable laws, including the Electricity (Consumer Safety) Act 2004 (NSW)

SparkyCert offers a Free tier and a Pro tier. The Free tier is free to use with advertising. The Pro tier is available by subscription.

Pro subscriptions are billed monthly or annually via Stripe. A 14-day free trial is available for new Pro subscribers. You will not be charged during the trial period. You may cancel at any time before the trial ends to avoid charges.

All prices are in Australian dollars (AUD) and include GST where applicable. Pricing may change with 30 days' notice.

Refunds are not provided for partial subscription periods. If you believe a charge is incorrect, contact us at support@sparkycert.com.au.

SparkyCert is provided "as is" without warranties of any kind. We do not guarantee that the app will be available at all times, error-free, or that lodgements will always succeed.

To the maximum extent permitted by Australian consumer law, SparkyCert is not liable for any direct, indirect, incidental, or consequential losses arising from:

• ✗Failed or delayed CCEW lodgements
• ✗Errors in data entered by the user
• ✗Unavailability of the NSW eCert API
• ✗Regulatory penalties arising from non-compliance

You are solely responsible for compliance with all NSW electrical work certification requirements. SparkyCert does not verify that submitted work meets regulatory standards.

All content, design, code, and branding within SparkyCert are the intellectual property of SparkyCert. You may not copy, reproduce, or redistribute any part of the app without written permission.

You may delete your account at any time via Profile → Data & Privacy → Delete My Data. This permanently removes your profile and certificate history from our servers.

We reserve the right to suspend or terminate accounts that breach these terms, submit false information, or engage in misuse of the service.

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of NSW courts.

We may update these terms from time to time. Continued use of SparkyCert after changes are published constitutes acceptance. Significant changes will be notified in-app.

Questions about these terms: support@sparkycert.com.au